© Sun Life Assurance Company of Canada. All rights reserved.
- Search
Regions
Regions
Language
-
Consulting
Advice and Stewardship
-
Products
-
Client Service
New business and underwriting
Client engagement
-
Support
How we help you grow
Learning and development
- Search
-
Products
- Back
- Products
- Products overview
- Health
- Life
- Investments
- Marketing materials
-
Strategies and Concepts
- Back
- Strategies and Concepts overview
- Taxation
- Canadian Health Insurance Tax Guide
- Insurance Tax Solutions
- Asset Protection – critical illness insurance
- Seminar - Buy - Sell agreement SP
- Corporate asset transfer
- Corporate investment strategy
- Corporate retirement strategy
- Sample Board Resolution for a grouped CII plan
- Family protection solutions
- Individual Asset Transfer
- Individual investment strategy
- Key person protection
- Lifetime gift annuity
- Mortgage protection insurance
- Individual retirement strategy
- Shared ownership - critical illness insurance
- Shared ownership - life insurance
- The corporate retirement strategy with SunUniversalLife II
- Corporate ownership of a life insurance policy
- Refundable Dividend Tax on Hand (RDTOH)
- U.S. taxes for Canadians with U.S. assets
- Protection bundle offer
-
Client Service
- Back
- Client Service
- Client Service overview
- New business and underwriting
-
In-force business
- Back
- In-force business overview
- Pre-authorized chequing
- Customer Access
- In-force client service standards
- Life insurance conversions
- Locating clients who are missing or have unclaimed property
- Collecting information about non-owner payors of insurance policies
- Participating insurance and dividends
- Statements and their frequency
- How to add Estate and/or Income Series units to an existing contract
- Annuitant changes
- Death claims
- How to pay a fee
- Automated deposits and withdrawals
- Large case rate enhancements
- Legacy settlement option
- Non PAC payment options
- Policy loan tax reporting
- Post issue fees for Individual products
- Process for maturing non-registered guaranteed savings annuities
- Specialty withdrawals and requests
- Subsequent trades
- Transfers
- Withdrawals
- Investment directions
- Juvenile Smoking Status Change
- Client engagement
- Claims
-
Support
- Back
- Support
- Support overview
-
Contracts & Compensation
- Back
- Contracts & Compensation overview
- Important Facts: Multi-Corporation
- How to access your commission statement through EIMweb
- Cross-channel advisor of record changes for insurance products
- Cross channel conversion rules
- 2023 remuneration disbursement schedule - Canada
- 2024 remuneration disbursement schedule – Canada
-
Compliance
- Back
- Compliance overview
- Permissible activities - For a life licensed person
- Investor/Stranger Owned Life Insurance - Industry on alert
- Legislative supervisory requirements for new life insurance agents and trainees
- Policy replacements
- Privacy standards
- PCMLTFA
- Address changes
- Canada’s Anti-Spam Legislation (CASL)
- Disclosure
- National do not call list
- Sample "Reasons Why" Letters
- Simple and practical tips when using social media
- Information on third party client authorizations
- Unethical advisor behaviour for trading in policies
- Viatical and life settlements - trading in policies is not permitted
- Law 14 (previously known as Bill 96) in Quebec
- Bill 18 Vulnerable Clients - Assistant Measure
- How we help you grow
- Learning and development
-
News
- Back
- News
- News overview
- Use Sun Life Illustrations version 5.8.0 for par
- Wondering when to use the PUA or Enhanced dividend option? We’ve got you covered
- Start a conversation about long-term care insurance with updated Cost of Care reports
- Live webinar - Sun Critical Illness Insurance (CII) for Children
- We won’t send printed copies of Annual Policyholder Statements to firms for some products starting March 10
- The 2023 Strategic Partner Program is live
- What does the Silicon Valley Bank collapse mean for Canadian investors?
- Show Clients the power of Sun Par over time with a new video
- New website alert! Get ready for Suncentral
- 2023 federal budget commentary
- Live webinar - The Corporate Conversation
- Get an early look at Suncentral
- Earn CE credits at Sun Life’s free webinar series
- Client mailings for policy loan tax reporting errors – May update
- Now available: updated Par Facts & Figures marketing materials and a new fact sheet
- New emergency travel medical coverage provider for PHI and HCC
- Introducing Suncentral - the central connection for your insurance business
- Updating Clients’ expired credit cards for Personal Health Insurance (PHI) and Health Coverage Choice (HCC)
- Discover the proven practices of leading advisors
- PHI & HCC Client Guides now available in Simplified Chinese
- Staying compliant with Law 14 in Quebec
- Live webinar: ABCs of chronic diseases in Canada
- Important Reminder: Dynacare order tracking available online
- Build powerful connections with the COI toolkit
- 3 new resources to help you sell Par for children
- New PHI and HCC emergency travel medical provider: Client letter mailing
- Give Term Clients ultimate flexibility with industry leading conversion options
- Understand how to illustrate the Sun Life Diversified Account
- New Contact Centre experience for insurance callers starts August 14
- FAQ for staying compliant with Law 14 in Quebec
- Client mailings for policy loan tax reporting errors – August update
- Weve refreshed our sales strategy materials
- Registrations are open for Marketing Associate Forum 2023
- Get decisions 10-12 days faster in Sun eApp
- National Accounts year-end: Take note of these key dates
- Introducing e-paramedical service through Dynacare
- See and do more with your Suncentral profile
- Earn CE credits at Sun Life’s free webinar series
- Advisors: You can now find your Sun Life codes on your Suncentral profile
- Show Clients the power of Sun Par over time with this video
- A note of support regarding events in the Middle East
- The Practice Development Summit is back!
- MGA year-end: Take note of these key dates
- Simplifying our age and amount charts
- New Sun eApp features you and Clients will love
- New this week: Advisory team information is now on your Suncentral profile
- Sun Life to maintain the Clarica dividend scale
- Upgraded Contact Centre menu starts November 20
- Expanded exclusions now available for juvenile critical illness policies
- Federal fall economic statement 2023
- We’re looking for Clients who are missing or have unclaimed property
- Build and lead your multi-disciplinary team with new resources from Sun Life Consulting
- Corporate Clients can now reset their password on sunlife.ca. - FAQ
- Law 14 in Quebec: Delivering both French and English contracts to English Clients
- PHI and HCC reprice effective April 1, 2024
- Time your business with the new 2024 disbursement schedule
- Corporate Clients can now reset their password on sunlife.ca.
- Ready to learn more about Sun eApp? These drop-in sessions are for you!
- Keep learning about Sun eApp
- Current PHI and HCC rates available until March 31
- The latest Suncentral profile update is here
- We're maintaining the 2024/2025 Sun Life dividend scale
- Trying to reach Sun Life Marketing? We have a new email!
- What the Canadian Dental Care Plan means for you and Clients
- Review Child Term Benefit on in-force policies – Clients will thank you
- Increase coming to the credited rate for SLDA, SLDA Pro and LTMP
- Earn CE credits on Advisor Learning Navigator
- New Sun eApp videos now available on Suncentral
- Updates to our out-of-country delivery process
- PHI and HCC rates increasing April 1
- We have new material to help illustrate Bolstering the balance sheet to Clients!
- For a limited time, give Clients more protection and a discount on bundled CII and permanent life insurance
- Welcome our new Vice-President, Chief Underwriter and Claims Risk Officer, Jennifer Dahl
- Sun eApp PDF issue has been resolved
- Announcing the new Sun Life CE Series (formerly the National Sales Webinar)
- The 2024 Strategic Partner Program is here
- We’ve updated our policy reinstatement letters for Clients
- How personal health insurance impacts Canadian Dental Care Plan eligibility
- Sun Life is on WeChat!
-
Alerts
- Back
- Alerts
- Alerts overview
- Get to know Suncentral
- Browser compatibility for forms and tools
- Suncentral unavailable Saturday August 19th at 1pm to Sunday August 20th at 2pm
- Suncentral tool headers
- Service Delay Alert – Inforce Illustrations and Calculations
- Upgrade - Saturday, April 13 - Sunday, April 14, 2024
- Website maintenance starting Friday April 19 @ 9pm ET
-
Contact us
- Back
- Contact us
- Contact us overview
- Document and distribution centre
-
Independent insurance distribution
- Back
- Independent insurance distribution overview
- Alan Lio
- Ashley Jones
- Allester Arellano
- Andrea Saffrey-Lewis
- Bryan Adachi
- Edwina Chan
- Diane Dubé
- Éric La Charité
- Holly Diep
- Jason Leveille
- Jenny Chan
- Jon Hansen
- Kitty Estrella
- Lidia Pirrie
- Zack Zhi
- Mike Harris
- Mona Yam
- Yusudan Ren
- Wai H. Leung
- Viola Lam
- Victoria Kwa
- Travis Witt
- Tracy To
- Terry Ray
- Sue De Sousa
- Nevila Lato-Tershana
- Nicholas Pateras
- Nicolas Bernier
- Patrick Than
- Renée Ho
- Stefanie Ozbalt
- Stephen Szikora
- Steven Kim
- André Paradis
- Mark Davis
- Samuel Platel
- Ryan Young
- Neil Kellock
- Arnab Roy
- Pascale Leblond
- Younes Filal
- Melanie Vachon
- Miguel Cid
- Jamie Steinfield
- Josée Lemelin
- Abhi Sharma
- Bonny Zheng
- Carlett Hunt
- Leon Kisliuk
- Michelle Cai
- Monica Li
- Neil Valles
- Nellie Melo-Correia
- Sherry Lee
- Sissy Zhang
- Doug Archibald
- Lulu Wang
- Katherine Colosimo
- Yanjun Liu
- Kaitlyn Hoeksema
- Anson Lo
- Bernard Mok
- Dina Katsavos
- Hashmat Arshad
- June Wang
- Michelle Chia
- Ravinesh Narayan
- Julie Lapostolle
- Jay Sankoff
- Humberto Da Silva Tang
- VP insurance distribution
- Your wealth sales support team
- Forms
-
Consulting
- Group Plan Advisor sign-in
-
EN
Regions
RegionsLanguage
News
Important information on doing business with Sun Life.
If you’re signed in to our secure site you can view more, including articles on changes to procedures.
April 18, 2024
April 18, 2024
April 18, 2024
April 03, 2024
April 03, 2024
March 25, 2024
March 20, 2024
March 20, 2024
March 20, 2024
Welcome our new Vice-President, Chief Underwriter and Claims Risk Officer, Jennifer Dahl
March 20, 2024
March 05, 2024
February 21, 2024
Increase coming to the credited rate for SLDA, SLDA Pro and LTMP
February 21, 2024
Review Child Term Benefit on in-force policies – Clients will thank you
February 21, 2024
What the Canadian Dental Care Plan means for you and Clients
February 07, 2024